Code of Artificial Intelligence (AI) Conduct

Angsana Health delivers digital health services, healthcare analytics, and healthcare AI services in Southeast Asia. Our vision is a world with better health outcomes where everyone can access affordable health services delivered with the highest standards of care.

Our Code of AI Conduct outlines the principles and standards that guide the ethical and responsible use of AI within Angsana Health. We commit to developing and deploying AI technologies that improve patient care, improve health outcomes, and ensure trust and accountability in all our services.

1. Respect for Human Rights and Patient Rights

We commit to using AI in ways that respect human rights and uphold patient rights, autonomy and dignity. We will provide informed consent on the risks and benefits of using AI, and will provide the option of a human alternative to our patients and healthcare providers.

2. Transparency, Fairness and Non-Discrimination

We commit to making our AI systems clear, explainable and understandable for our patients, healthcare providers, and regulators. We will provide transparent information on the AI system’s operations, algorithms and decision-making processes where needed and where such transparency does not affect our confidentiality obligations and competitive advantage. We will use AI in ways that are fair and non-discriminatory by proactively identifying and mitigating risks of health disparities.

3. Safety and Accountability

We shall be accountable for the AI technologies we create and deploy, to the best of our abilities. We commit to comply with evolving ethical standards, clinical guidelines and legal requirements, as well as the reliability and safety of the AI technologies.

4. Privacy and Data Protection

We commit to protecting the privacy of patients and the confidentiality of their health data and usage of AI. We shall design and operate our AI systems in accordance with the relevant healthcare data protection laws and best practices.

5. Reasonable Use of AI Resources

We will use AI only when there is a clear benefit, because unnecessary use or overuse of AI consumes electricity and produces carbon emissions that contribute to climate change. We will source AI computing power from vendors that are committed to stringent sustainability policies, including using renewable energy and water sources and a commitment to net zero and addressing climate change.

Any possible instances of unethical actions must be reported to the CEO (sk@angsanahealth.com) or the Ethics Officer (compliance@angsanahealth.com). All reports will be investigated promptly, and appropriate actions will be taken. This Code of AI Conduct is complementary to the Angsana Health Code of Business Conduct, and should be read together.